British Airways’ IT meltdown has been fixed after 12 hours of chaos that could cost them £8million in compensation for 20,000 stranded passengers who may not get new flights until next week. The airline was branded ‘pathetic’ today after customers at Heathrow, Gatwick, London City, Manchester, Edinburgh and Newcastle airports were told to ‘go home’ and reschedule after its check-in system collapsed again. The IT crash at 4.30am – the third in recent weeks – led to 127 cancellations and another 300 delays with BA unable to rule out ’knock-on operational disruption’ could run into tomorrow. BA denied it was a global IT outage but passengers across Europe and as far afield as Japan, India and the US were also grounded. The airline faces a compensation bill in excess of £8million if all those affected claim what they are entitled to under EU rules as all 20,000 victims were promised a new flight by next Tuesday. A spokesman said: ‘We have resolved the temporary systems issue from this morning which affected a number of our flights today. We apologise to all our customers caught up in the disruption, and appreciate how frustrating their experience has been. Our flights are returning to normal, however there may be… Read full this story
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British Airways FINALLY fixes IT glitch after 12 hours of delays, more than 120 flight cancellations and an £8m compensation bill for 20,000 passengers - but chaos may linger for a week as airline clears backlog have 313 words, post on www.dailymail.co.uk at August 7, 2019. This is cached page on Drudgereport. If you want remove this page, please contact us.